Post by Non-Voice Process Executive
Date: 23/07/2026
Hiring Organization: Anikaay Integration
- Client ID: 742QMTR
- Job ID: 591LKPV
- Workplace Type: Remote
- Job Location: Pune (Remote), India
- Job Type: Full-Time
- Employment Type: FULL_TIME
- Salary: ₹4.0 LPA
- Employer Address: Pune, India
- Freshers Can Apply: Yes
Role Overview
Anikaay Integration is seeking a detailed-oriented Non-Voice Process Executive to join our remote operations team. In this role, you will be responsible for providing high-quality support through written communication (email and chat), ensuring that all customer inquiries are resolved accurately and efficiently.
Key Responsibilities
- Handle and resolve customer inquiries via email, live chat, and support tickets.
- Ensure data accuracy and maintain detailed logs of all interactions.
- Maintain high standards of service by providing timely and professional written responses.
- Follow standard operating procedures (SOPs) to ensure process compliance.
- Collaborate with internal teams to provide support documentation and resolution data.
Required Qualifications
- High school diploma or Bachelor’s degree.
- Excellent written English skills with a high degree of grammatical accuracy.
- Ability to work autonomously in a professional, remote environment.
- Strong typing skills and ability to manage multiple tasks simultaneously.
Preferred Skills
- Previous experience in a non-voice BPO, chat support, or email support role.
- Proficiency in CRM platforms and help-desk ticketing software.
- Strong problem-solving skills and attention to detail.
What We Offer
- Competitive annual compensation of ₹4.0 LPA.
- Full flexibility of a 100% remote working culture.
- Growth opportunities within a fast-scaling technology organization.
Standard Application Notice
Anikaay Integration is an equal opportunity employer. We value a diverse workforce and encourage all qualified applicants to apply. Please verify your contact information before submitting your application.
