Help Desk Executive

Date: 23/07/2026

Hiring Organization: Anikaay Integration

  • Client ID: 942MNLR
  • Job ID: 817PLMQ
  • Workplace Type: Remote
  • Job Location: Pune (Remote), India
  • Job Type: Full-Time
  • Employment Type: FULL_TIME
  • Salary: ₹4.6 LPA
  • Employer Address: Pune, India
  • Freshers Can Apply: Yes

Role Overview

Anikaay Integration is seeking a detail-oriented Help Desk Executive to provide front-line technical support to our remote team. In this full-time role, you will be responsible for receiving, logging, and resolving technical inquiries, ensuring that our employees have the necessary tools and support to remain productive.

Key Responsibilities

  • Act as the first point of contact for technical issues, receiving and logging support tickets.
  • Provide first-level technical support for hardware, software, and network inquiries.
  • Troubleshoot common technical issues and provide clear solutions to end-users.
  • Escalate complex or unresolved technical issues to senior IT engineering teams.
  • Contribute to the internal knowledge base by documenting recurring issues and solutions.

Required Qualifications

  • Bachelor’s degree in IT, Computer Science, or a related field.
  • Basic understanding of computer systems, networking, and common office software.
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage time effectively in a remote setting.

Preferred Skills

  • Experience with help-desk ticketing software and remote support tools.
  • Customer-service oriented mindset with a focus on problem resolution.
  • High degree of patience and the ability to explain technical fixes to non-technical users.

What We Offer

  • Competitive annual compensation of ₹4.6 LPA.
  • Complete flexibility of a 100% remote working culture.
  • Clear opportunities for professional growth and skill development in IT operations.

Standard Application Notice

Anikaay Integration is an equal opportunity employer. We value a diverse workforce and encourage all qualified applicants to apply. Please ensure your contact details are accurate before submitting your application.