Customer Support Executive – 23/07/2026

Hiring Organization: Anikaay Integration

  • Client ID: 872QWER
  • Job ID: 419LKPV
  • Workplace Type: Remote
  • Job Location: Pune (Remote), India
  • Job Type: Full-Time
  • Employment Type: FULL_TIME
  • Salary: ₹4.5 LPA
  • Employer Address: Pune, India
  • Freshers Can Apply: Yes

Role Overview

Anikaay Integration is seeking an empathetic and solution-oriented Customer Support Executive to provide world-class assistance to our users. In this remote, full-time role, you will be the primary point of contact for our clients, ensuring their needs are met with efficiency, professionalism, and care.

Key Responsibilities

  • Respond to customer inquiries and issues across email, chat, and phone support.
  • Maintain high standards of service and ensure timely resolution of problems.
  • Accurately document all support interactions and issue resolutions in our CRM system.
  • Identify and escalate complex technical issues to the appropriate internal teams.
  • Proactively identify areas to improve customer experience and documentation.

Required Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • Strong communication skills in both written and spoken English.
  • Ability to remain calm and professional under pressure.
  • Self-motivated with the ability to work independently in a remote environment.

Preferred Skills

  • Previous experience in customer service, tech support, or a help-desk environment.
  • Proficiency in using help-desk software (e.g., Zendesk, Freshdesk).
  • Ability to troubleshoot basic technical issues or software navigation queries.

What We Offer

  • Competitive annual compensation of ₹4.5 LPA.
  • Full flexibility of a 100% remote working culture.
  • Professional training and clear opportunities for career growth within the support department.

Standard Application Notice

Anikaay Integration is an equal opportunity employer. We value a diverse workforce and encourage all qualified candidates to apply. Please verify that your contact information is accurate before submitting your application.