Graduate Engineer Trainee

Job Description

You will work with Exponent's After Sales / Service Engineering team, supporting field operations across LV (3-wheeler), HV (bus) and battery service lines. The team keeps customers running across vehicle types and geographies, and delivers the Rapid Charging experience.

Key Responsibilities

• Field & Remote Support: Assist in providing on-site and remote technical support for LV and HV vehicle and battery systems, working towards vehicle turnaround time (TAT) commitments for immediate concern closure.
• Fault Diagnosis & Troubleshooting: Diagnose and help resolve issues related to battery packs, powertrain, motors, and charging systems, under guidance from senior engineers.
• Root Source Analysis (RSA): Support analysis of failure data to identify root causes and assist in defining corrective and preventive actions.
• Battery Rework & Swap Support: Assist with battery pack rework activities and support battery swap operations and failure investigations.
• Preventive Maintenance: Support periodic maintenance schedules and service campaigns, ensuring adherence and completion within timelines.
• Documentation & Reporting: Maintain accurate service records and prepare technical reports.
• Design for Service (DFS) Feedback: Provide field feedback to engineering and product teams to improve serviceability.
• Customer Interface: Explain technical issues and resolution steps clearly, and guide customers on safe operation and maintenance.
• Escalation Management: Track issues through to closure and escalate critical or unresolved issues with proper documentation.

Required Qualifications

• 0-1 year of relevant experience; fresh graduates are encouraged to apply.
• Diploma or Bachelor's degree in Electrical Engineering, Electronics & Communication Engineering, Mechanical Engineering, Automobile Engineering, Mechatronics, or equivalent demonstrated knowledge.
• Strong fundamentals in electrical and mechanical engineering, with an interest in EV systems: LV or HV vehicles, batteries, motors and charging systems.
• Basic understanding of high-voltage systems, HVIL (High Voltage Interlock Loop), signal circuits and power connections, or willingness to learn quickly.
• Basic understanding of CAN communication and CAN-based diagnostics, or willingness to learn.
• Practical familiarity with diagnostic tools and test instruments.

Preferred Qualifications

Skills & Competencies

Benefits & Perks

Contact & Application Instructions