Lead - Account Management

Job Description

Freshworks is hiring a Lead - Account Management in Chennai. The role sits in sales & business development and is published by the employer on their own careers system. The employer lists a minimum of 7 years of relevant experience. We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. Applications are handled on the employer's own posting, linked from this page.

Key Responsibilities

• You’ll become the resident expert on the Freshworks platform and will expand our
• cloud-based software usage in existing customers
• Drive expansion through upsell and cross-sell to meet or exceed revenue targets
• Professionally manage relationships with a portfolio of assigned accounts
• Demonstrating / selling value to key stakeholders within the accounts with Customer
• Success Plans and strategies
• Build a plan to maximize revenue, and customer satisfaction within your accounts
• Gain a thorough understanding of assigned client’s needs, objectives, and processes to
• ensure that they successfully adopt and deploy Freshworks suite of products
• Create & articulate compelling value conversations with C-Level stakeholders also work

Required Qualifications

Preferred Qualifications

Skills & Competencies

Benefits & Perks

Contact & Application Instructions