Monthly Salary
Not specified
Date Posted
4 November 2026
13h ago
1585bd03-0f16-4e0f-a8b7-cdeebddec128mindtickleKey Job Information
full time
hybrid
Pune, Maharashtra, India
Entry Level
High School Degree
Engineering
IT
51–200 employees
monthly (INR)
Job Description
Job Brief Mindtickle is hiring a Customer Support Engineer - I to join our Customer Support Engineering team and become the frontline problem solver for a global enterprise SaaS platform and our award winning AI solutions. This role is ideal for early-career engineers with up to 2 years of experience who enjoy solving real-world technical problems, engaging with global customers, communicating effectively, and continuously learning in a high-impact, fast-paced environment. In this role, you will work closely with global customers and internal engineering teams across functions to understand, troubleshoot, and resolve complex technical issues . You will leverage and strengthen your fundamentals across cloud systems, backend services, APIs, data platforms, UI interactions, and AI-powered capabilities while developing deeper technical expertise and taking ownership of customer issues end to end.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Skills & Competencies
Technical Skills
Soft Skills
Industry Knowledge
Benefits & Perks
Contact & Application Instructions
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